As a rule, parents should speak directly to the teacher or principal with concerns about a teacher, the instructional program, or other matters related to their child or the school. Most problems are successfully resolved on the classroom or school level.
If a problem cannot be resolved, a formal written complaint can be given to the principal or superintendent. The school board may be petitioned in writing if all other attempts to resolve the complaint have failed. The superintendent and board president will determine if further review by the entire board is warranted. A parent can expect a written response from the superintendent and/or board president as a final resolution to a complaint that has reached this final stage.
For more information about this subject, see district policies and procedures:
Policy 4220: Complaints Concerning School Personnel/Program